Working effectively with difficult, non-compliant, devastated or withdrawn clients requires flexibility, skills, strength, and not to mention practice. Personal Collaborative training tones your Collaborative muscle, leading to increased confidence, improved team performance and successful outcomes. In this PFI, Collaborative “workouts” include instruction and “fish bowl” demonstrations of fundamental and advanced conflict-resolution tools. We will teach Collaborative techniques and provide opportunities for participants to stretch their Collaborative muscles through simulated, challenging moments in Collaborative meetings. The role-play will be facilitated by supportive coaching, in a safe space that encourages creativity and courage. Participants will learn how to successfully coach teammates with delicacy and directness, while practicing non-defensive listening. Participants of this Collaborative “boot camp” will emerge strong, flexible and confident—so when moments get tough, they'll be in great shape to help.