Sunday AM Workshop #40 From the Know-It-All to the No-Can-Do (Readying Both Extremes for Life-changing Decisions)

Two extremes often derail a case: The client who already knows the outcome and the client who feels unable to reach one. During this workshop, experienced professionals will share specific stories and techniques, including words that work, when and how to delay a case, trusting an aligned expert, and what clients may need to hear from each other.